Returns & Exchanges
At Gioia Wall Art, we want you to love your new space; if your artwork isn't the perfect fit, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all pieces are returned in their original packaging and condition to qualify for a processing.
Initiate Your Request
Contact our support team with your order number and a brief reason for the return to receive your Return Authorization number.
Prepare the Artwork
Carefully repackage the art in its original protective wrapping and shipping box to prevent any damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing